Please try again shortly. See your browser’s documentation for specific instructions. Issue When attempting to scan in Microsoft Windows XP using the buttons on the front panel of the HP Scanjet scanner, the application does not open and the scanner does not scan. In the list of available services, find and double-click Terminal Services. It matches the product:

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The Administrative Tools window opens. The Run window opens.

HP Scanjet G4010 Drivers

Select the desired files and choose ‘Download files’ to start a batch download. Follow the steps in Solution 1 to configure the buttons correctly and try scanning using the buttons on the scanner. HP is compiling your results. Warranty removed from product: This page requires Javascript. Click Start ho, then Run.

This process can take several minutes depending on the number of warranties being checked. Drivers may be in development so please check back at a later date or visit the product homepage.


One or more of the values entered is not permitted. Thus, the warranty has been removed from this product.

HP Scanjet G4010 Photo Scanner Free Driver Download (Official)

Javascript is disabled in this browser. The Control Panel opens. Learn more about HP’s privacy policy. After the HP Scanning software has been reinstalled, follow the steps in Solution 1 to configure the buttons. Choose ‘Refresh’ to update the list.

Europe, Middle East, Africa. After the software has been installed, restart the computer system with the HP Scanjet scanner attached. Find and double-click the button handler update to go to the download page. Click Applythen OK. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

Modify your browser’s settings to allow Javascript to execute.

Not sure which drivers to choose? Solution 1 Set the button events to open the appropriate program. See your browser’s documentation for specific instructions.


This product has been exchanged for a new or refurbished product. The installation program starts.

HP Scanjet G Drivers

Click Startthen Control Panel. For regulatory identification purposes, your product is assigned a Regulatory Model Number.

An uninstall window opens. Solution 2 Download and install the button handler update for use in Windows XP. Model number Product Name. Please make a different selection, or visit the product homepage. Let HP identify any out-of-date or missing drivers and software.

See your browser’s documentation for specific instructions.