Select an operating system and version to see available software for this product. Please use the product number and serial numbers of the new product to validate warranty status. The list of all available drivers for your product is shown above. I changed to Epson and for many years didn’t give me any trouble. Please try again shortly.

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Asia Pacific and Oceania. Unable to determine warranty status. Warranty withdrawn refurbished product: Followed the directions and its now scanning. Remove selected files Download files. Scanner scans even better than before.

HP LaserJet All-in-One Printer User Guides | HP® Customer Support

Gee I could have sworn I wrote those directions at least 20 times on this site over the last few years. Please try again shortly. Or, view all available drivers for your product below. We are unable to determine your warranty status for the product and serial number provided.

Move the belt a little at a time until it moves the scanner almost over the opening and then use your fingernail to move it over the opening.

Recent Drivers  TARGUS PAUK001 DRIVER

By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement. Modify your browser’s settings to allow Javascript to execute.

One of those and a long very skinny screwdriver was the answer. HP in my experience has the most problems in a scanner printer. Choose a different product series. Would you like to view the product details page for the new product? The serial number provided does not match the previously selected product.

Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? Please wait while we process your request.

HP Customer Support – Software and Driver Downloads

Select your operating system and version. No software or drivers are available for this product with the selected operating system.

This could take up to 3 minutes, depending on your computer and connection speed. Select your operating system and versionChange Detected operating system: Remove the screw and remove the plastic piece and then remove the strip of glass. The mirror is very difficult to see, but use a flashlight and you will see. We were unable to retrieve the list of drivers for your product. Already have an HP account?


Modify your browser’s settings to allow Javascript to execute. Select an operating system and version to see available software for this product. Lets try to make this as easy as possible.

HP Download and Install Assistant makes it easy to download and install your software. Cleaning it worked great.

Solution and Diagnostic Data Collection. But yeah most the time just cleaning it really good will do the trick. This tool applies to Microsoft Windows PC’s only. Please enter a Product Number to complete the request.