Does anyone have any clue what is wrong? LemP Replied on April 5, Thanks, I will give it a try. If you can determine that, then one method of preventing the software from starting on bootup without uninstalling things that might cause other problems is to download Autoruns , find the entry for the “executable” in the “Logon” tab, and uncheck the box. This thread is locked.

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MichaelMaley Replied on April 8, I can’t even remember any more. I’d suggest you to follow these steps and check if the issue persists.

Thanks, I will give it a try. MichaelMaley Created on April 3, This thread is locked.

Configurationjackd7630 – CD/DVD readers

I tried these suggested solutions. How satisfied are you with this reply?

Does anyone have any clue what is wrong? The device comes up with the wrong name in the device manager. Did this solve your problem?


Elby Dvd Rom Scsi Cdrom Device Driver Download

In this case it did not Fix It! Thanks for marking this as the answer. I have the same question MichaelMaley Replied on April 5, You can follow the question or vote as helpful, but you cannot ekby to this thread. The Fix-It program I refered to was a download from Microsoft that is used to identify and automatically fix various window and interface problems.

Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. In reply to LemP’s post on April 5, How satisfied are you with this response?

They do not work. I did remove the program, but it dvd-romm have left me with this problem. In reply to Azeez N’s post on April 3, You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.


I am now looking for a way to permanently remove the virtual drive. I have stayed away from that in the past, but I will take a look in a few days with his help. dvd-rkm

DVD R/W listed in the Device Manager is wrong. – Microsoft Community

Thanks for your interest and suggestions. I’d suggest you to open Device Manager and scan for hardware changes.

This site in other languages x. Click Actionand then click Scan for hardware changes. I have also looked at several forums for suggestions.

LemP Replied on April 5, Click Startand then click Run. It sounds as if you have some sort of virtual drive software installed that reinstalls the virtual CD on boot up.

Sorry this didn’t help.